Skill Security
There
is no such thing as job security, only skill security. When you have
the skill set employers are looking for, you are a marketable
commodity. A Step Above, LLC and our partners focus on providing high-quality
training, mentoring and consulting services to individuals and
companies looking to keep ahead in this every-changing business
environment.
 Visit Jenny Miller's blogs at:  Holly Lett, training and development consultant, helps organizations realize their goals through the performance development of their employee base. Holly has 20 years of experience building and managing teams, developing sales and performance incentives and managing process improvements which offer a rare blend of creative and operational strengths. Holly now coaches and trains others to achieve the same success. Today Holly offers a wide range of training programs from management and leadership development, to team building and customer service. She is currently the President of Lett Consulting, Inc. and a professional trainer and speaker for National Seminars Group at Rockhurst University. Holly knows what it takes to succeed in customer service and in management. And, she is a pro at sharing those essential skills with her audiences. Her presentations are rich in strategies and techniques that can be put to use immediately on the job. Wherever she speaks, men and women attending her programs are caught up in Holly’s spirited delivery and warm personality, so they retain more of the rich content she shares. Holly has worked “in the trenches” and knows firsthand what it is like to deal with the public and with the challenges of managing people; you won’t find a more knowledgeable speaker than Holly Lett. She is a dynamo with the power to bring about positive change in the most challenging work environments. Training Topics Assertive Communication Skills Change Management for Employees Customer Service Customer Service Training for Ministries Teambuilding Leadership Development for New Managers and Supervisors Marketing Women's Ministry Services Provided Executive Coaching Profit and Non-Profit Business Consulting Strategic Planning | About Us 
We welcome the opportunity to earn your trust and deliver you the best service in the industry. Don't
wait for the future to bring you what you need. Take control of your
life by calling A Step Above to discuss how we can help you meet the
challenges you face today and grow toward a bright, profitable future. Call today! Jenny Miller 847-453-8471 Phone847-387-7335 Cell A Step Above, LLC
Hampshire, IL 60140 jennymiller@a-step-above-llc.com Holly P. Lett 312-672-9504 Lett Consulting, Inc. Aurora, Illinois hlett@comcast.net lettconsultinginc@hotmail.com
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